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January 13, 2022
1.Trouble and Trouble Shooting in Data Process
1.1 Software Installation and Updating
In Win 10 system, the software is better to install at D/E drive, not C drive. (The installation of Shuttle
software and gAirhawk software are the same). Take the installation of gAirhawk for example, as following
1 Run the software package
2 Change the directory of destination folder
If any updating version, please uninstall the old version, then install new version. Just in case there are
some old files cause the problem.
1.2 Software Version and license information
Enter into the Software interface and click the HELP menu bar, Drop-down menu show Help (User’
Manual), About (Software Version) and license information, as following
It show the license and relative to the Device ID.
Follow this video,it will show you step by step，easy to install.